“How do I see what a customer’s cart costs?”

Build the cart the customer had, and Shopify prices it the way checkout would. Nothing is ordered.

Get notified: Coming soon

Build the cart

  1. Open Simulator. Click Add products to pick products from your store; you can tick single variants. Set each Quantity.
  2. Type the Discount codes the customer used, separated by commas. Automatic discounts apply by themselves.
  3. Under Ship to, choose the Country. The list comes from your markets, with each one’s currency. A sample address is filled in for common countries; every field can be changed.
  4. Shipping rate: “Cheapest at checkout”, or one of the options the last calculation offered.
  5. On Pro and Business, Customer: a guest by default. Find a customer by name or email and pick one, so discounts only they get apply as at their checkout. Use a guest goes back.
  6. Click Calculate price.

On Free you can calculate 5 carts a day; Pro and Business are unlimited (fair use: 500 a day). Saving a test cart and re-running one don’t count.

Keep it as a test cart

Save as test cart suggests a name from the cart (“The Collection Snowboard: Hydrogen, HYDRO10, New York”). The price it’s saved with becomes the expected result, and it’s checked on your plan’s schedule. On Business, Also check in adds up to 9 more countries to the same test cart.

Good to know

  • Prices come from Shopify’s own calculation, with your markets, discounts, discount apps, shipping and tax.
  • A product that’s out of stock is still priced, with a warning; checkout sells only what’s in stock.
  • A code that doesn’t exist is reported as such.

Next: read the price X-ray and the reasons.

Answer the next one with an X-ray.

  1. Install on Shopify

    Add Checkout X-Ray from the Shopify App Store. It opens in your Shopify admin, on the Free plan.

  2. Build the customer’s cart

    Open the Simulator. Pick the products, type the code they used and the country it ships to, then calculate the price.

  3. Read the answer

    The price X-ray shows each layer, and every code that wasn't applied gets a sentence saying why. Save it as a test cart to have it checked again.

Checkout X-Ray isn’t on the Shopify App Store yet. Leave your email and we’ll tell you the day it is.

A confirmation now, one email when the app is listed, then we delete your address (privacy policy).

X-ray image of a shopping bag with a snowboard, ski wax, a price tag and a broken SUMMER20 coupon.