“What happens to my data if I uninstall?”
Uninstall from your Shopify admin like any app. Everything Checkout X-Ray kept about your store is deleted 48 hours later.
Get notified: Coming soonAfter you uninstall
Shopify tells the app 48 hours after you uninstall, and then everything it kept about your store is deleted at once: test carts and their checks, changes, store events and refunds.
While it’s installed
- Price checks, store changes and refunds are kept for 90 days. Older price checks are deleted, except each test cart’s expected and latest one and the ones its changes compare.
- No customer names, emails, phone numbers or addresses are read or kept.
- A test cart priced as one of your customers keeps only that customer’s ID and a label from their tags and order count. Refund Watch keeps the order’s customer ID with each refund.
When a customer asks
When a customer asks your store to delete their data, Shopify tells the app: the test carts priced as that customer, and their refunds, are deleted. When a customer asks what’s kept, the app records which test carts and refunds name them.
The full terms: the privacy policy and the data processing agreement.
Answer the next one with an X-ray.
Install on Shopify
Add Checkout X-Ray from the Shopify App Store. It opens in your Shopify admin, on the Free plan.
Build the customer’s cart
Open the Simulator. Pick the products, type the code they used and the country it ships to, then calculate the price.
Read the answer
The price X-ray shows each layer, and every code that wasn't applied gets a sentence saying why. Save it as a test cart to have it checked again.